Thank you for shopping with Blissfull 

1. Returns

We accept returns under the following conditions:

• Request raised within [7–10 days] of delivery
• Product must be unused, unworn, and in original packaging
• Tags must be intact

2. Non-Returnable Items

• Used or damaged items (not due to our fault)
• Customized or personalized products
• Clearance / sale items (if applicable)

3. Exchange Policy

• Exchanges are allowed for

  size or defect issues only

• Subject to product availability

4. Damaged or Wrong Product

If you receive a damaged/incorrect product:

• Contact us within 48 hours
• Share unboxing video/photos for verification

5. Refund Process

• Once return is approved, refund will be processed within 5–7 business days
• Refund will be issued to:
  • Original payment method OR
  • Store credit (if applicable)

6. Shipping Charges

• Original shipping charges are non-refundable
• Return shipping may be:
  • Free (if defect/our fault)
  • Paid by customer (otherwise)

7. Cancellation Policy

• Orders can be cancelled before dispatch only
• Once shipped, cancellation is not allowed

8. Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account
• Contact your payment provider
• Then contact us

9. Contact Us

For returns/refunds:

Email:  blissfulbynh@gmail.com
Address: no.2 Glen Villa,Mall Road Mussoorie,Landmark- kalsang